Click on the ONe-key account components listed below to display more information. You can click again on the same component to hide the information.
The ONe-key ID is mandatory. Choose a ONe-key ID that you can easily remember - for example your email address. The ONe-key ID must be unique, therefore the system will prompt you if the one that you have chosen is already selected by another user.
You can change your ONe-key ID after completing the registration via the "Change ONe-key ID" function available in the "Manage My Account" menu.
The password is mandatory. Choose a password that is easy for you to remember, but hard for others to guess. Never share your password with anyone. Note that the password is case sensitive (i.e. G@alt is NOT the same as g@alt).
You can change your password after completing the registration via the "Change Password" function available in the "Manage My Account" menu.
The questions and answers are mandatory. They allow you to reset your password in case you forget it.
Choose the recovery question from the drop down list and enter your answer in the space provided. You can select a different set of questions to choose from by clicking the "Refresh Question Set" button.
Your answer should be simple and, where possible, a single word. Abbreviations should be avoided as they may cause confusion later (example: Abbey Road instead of Abbey Rd).
You can change your questions and answers after completing the registration via the "Change Account Recovery Info" function available in the "Manage My Account" menu.
The email address is optional but it is strongly recommended since it allows you to recover your ONe-key ID in case you forget it.
The email address is stored in a secure manner, it is not shared with other parties and it is used only for two purposes:
You can change or delete your email address after completing the registration via the "Change Account Recovery Info" function available in the "Manage My Account" menu.
If you have any questions about ONe-key please call Service Ontario at 416-326-1234 (GTA) or 1-800-267-8097.